Pipeline Intelligence

The intelligent customer platform

Know the account. Move the deal. Handle the conversation. all in 1 place.

CRM, research, email, voice, SMS, video meetings and AI around every customer relationship.

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Pipeline Intelligence dashboard showing pipeline, risk and Signal-Copilot

Business voice

Green House is callingAccount dossier ready before answer
AnswerOpen account

Signal-Copilot

Advance this dealPricing viewed twice. Draft a follow-up with two meeting times.

One customer record

Every channel

Every team

One intelligent workspace

The customer record should know what happens next.

Pipeline brings the account, incoming conversation, live intelligence, and next action together before your team has to search for them.

Pipeline Intelligence showing an incoming customer call beside the account dossier and research briefing
Context arrives with the conversation.Know who is calling, understand the relationship, and move directly into informed action.

Everything customer-facing teams need, organized by the job.

CRM and pipeline

Give every rep one organized place to move opportunities from first contact to close.

  • Accounts, contacts and complete history
  • Multiple pipelines and custom stages
  • Forecasts, values and next actions
Explore CRM and pipeline
Account dossiers

Walk into every conversation knowing the company, people, relationship and current priorities.

  • Buying committees and relationships
  • Risks, goals and deal plans
  • Activity, tickets and research together
Explore account intelligence
Calendar and work

Turn customer commitments into visible, scheduled work that never loses its account context.

  • Meetings, calls, tasks and follow-ups
  • Reminders and overdue priorities
  • Calendar sync and time-zone controls
Explore calendar and work

Start with CRM. Add communications when you need them.

Every license runs in the same application. CRM builds the revenue engine. Connect adds native voice, SMS and customer communications without splitting the customer record.

Compare plans
CRM

Growth, Team and Ultra

Sales, intelligence, campaigns, automation, analytics and customer context.

Connect

Voice, Team and Scale

Everything in CRM plus voice, SMS, routing, voicemail, video and call intelligence.

Choose the capability your team needs now.

Self-service subscriptions support 1-25 seats. Teams with 26 or more seats use a contract plan.

CRMFrom $49per user, per month
  • Complete CRM and pipeline
  • Signal-Copilot throughout the platform
  • Email campaigns and lead funnels
  • Research, enrichment and analytics
Start free
ConnectFrom $139per user, per month
  • Everything in CRM
  • Inbound and outbound business voice
  • Shared lines, queues, voicemail and SMS
  • Video meetings and call intelligence
Book a demo
See every plan and add-on

Ideas for customer teams

From the Pipeline Intelligence blog

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Questions buyers ask first

What does Pipeline Intelligence replace?

It can consolidate CRM, account research, email marketing, shared inboxes, business phone, SMS, video meetings, tickets, call intelligence and several point AI tools.

Is voice included?

Voice is included with Connect licenses. It covers inbound and outbound calling, shared lines, routing, queues, voicemail, recording, transcription and business SMS.

Can we use CRM without Connect?

Yes. CRM is the base service. Video meetings can be added separately, or your workspace can move to Connect when native communications are required.

Does Signal see everything in the workspace?

Signal is designed to answer questions and provide action support across accounts, pipeline, research, communications, tickets and product guidance while respecting workspace permissions.

Put the account and every conversation in the same place.

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