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Customer support

Submit a support ticket

Sign in to continue

Support tickets are available to signed-in workspace members. After you sign in, you’ll get the same ticket form used inside the app — with your workspace and email attached automatically.

Opens your workspace in a new tab. You’ll land on the support form once signed in.

What we can help with

  • Technical issues — login, integrations, telephony, or email connect
  • Billing and plan questions for your workspace
  • Data, access, and account administration
  • How-to guidance on CRM, Connect, or Connect Ops features
Tip: Include steps to reproduce, screenshots, and the workspace name if you manage more than one. Tickets get a reference like PI-YYYYMMDD-XXX and we reply to your signed-in email.

Not a customer yet?

Sales and general questions go through our contact flow — not the subscriber ticket queue.

Contact sales or email care@pipeline.care.